Website & Email Support for Clients

Pick the Type of Support You Need


General Website Support

If we built your website.

  • Help With Wordpress Admin
  • Issues With Website Functions
  • Help With Design Elements
  • General Questions

1-888-414-7981

Press "2" for General Support

You can also complete the form below; we aim to get back to you within a business day or less.

Support time will be billed at the end of the month in 15 minute increments unless it is determined the problem arose from an error on the part of echosims or it's service providers.

  • Help us help you! Carefully describe your problem and make sure to include the relevant page URLs, and your OS and browser if applicable.
  • Accepted file types: jpg, gif, png, pdf, jpeg.

Email & Hosting Technical Support

If your website or email is hosted with us.

  • Email Not Working
  • Email Configuration Help
  • Website Down
  • Can't Access Admin System

1-888-414-7981

Press "3" for Technical Support

We will respond to form submissions as soon as possible, typically within one business day (standard daytime hours are 9am - 5pm). For 24/7 emergency assistance please contact us by phone. (Note: higher rates may apply for emergency support after 6pm).

Support time will be billed at the end of the month in 15 minute increments unless it is determined the problem arose from an error on the part of echosims or it's service providers.

  • Help us help you! Carefully describe your problem and make sure to include the relevant page URLs, and your OS and browser if applicable.